Online Reputation Management
It’s been said that repeat business and referrals are the highest compliments a customer can pay a small business owner. However, in a day when nearly everyone is online at least once a day, it is more important than ever to ensure your online presence is matching the hard work and efforts you have put into making your small business a success. That’s where online reputation management comes in.
Reputation management is more than a public relations concept. It is a means by which to interact with customers, and sometimes resolve their questions and concerns. Are you aware of each and every comment that is being posted online about your small business? Unless you can answer a confident and emphatic “yes,” we can offer the solutions you need to manage dissatisfied or simply inquisitive customers.
Customers who do not receive a timely response to their online inquiries (or no response at all) are apt to share this experience with their friends, family and co-workers, which could translate into negative consequences for your small business.
Our online reputation management experts will work with you to ensure your small business is always putting its best face forward, online and beyond.
Website development is a method to “bring it all together,” and includes SEO, social media, web design industry standards/best practices, and much more. This can help ensure your business’ online presence is being presented in a clear, consistent and impactful manner.
Website development encompasses anything from a simple, one or two page website, to multi-page sites with dynamic features such as CSS, Flash, animated graphics and other design elements.
We understand that you are focused on maintaining and growing your small business and its clientele. That’s why allowing us to work with you to deliver a tailored and unique web presence is a sound investment in the future of your business.
Search Engine Optimization (SEO)
Even if your website content is perfectly understandable and relatable to humans, your site may not be indexed by search engines. In the end, this means that many potential customers may not be aware of your business at all.
Search Engine Optimization, or SEO, is a method of writing that uses “keywords” to tell search engines you are an authority on your chosen subject matter. Keywords are strategically placed inside web content. Social Media refers to websites like Facebook and Twitter. Effective use of social media creates an interaction between you and potential clients.