Reputation Management Services for Negative Reviews, Social Media Defamation & More

In basic terms, Online Reputation Management (ORM) is the practice of making people and businesses look their best on the Internet. It is the process of monitoring, reporting and reacting to online feedback and opinions about your business and its people, products and services. It involves actively participating in social networking by engaging users and generating content, as well as using customer feedback to strengthen your business and to build loyalty and advocacy. As the internet grows and technology progresses, protecting your good name may feel like a daunting task. To combat negative reviews, social media attacks, forum posts, and other negative search results pertaining to your name or business, you need a leader in online reputation management.

We specialize in getting your satisfied customers' voices heard. As consultants, we teach you the right steps to get the ball rolling in the right direction. Whether you manage a large hotel chain or a one-employee tourist attraction, you have probably been mentioned online whether you know it or not. As a growing trend, customers are now consulting reviews before committing to any purchase whether small or large. It is important that you manage those reviews to help promote your reputation and how you respond to those reviews, both good and bad.